Request for a Refund of Overpayments

Personal Information

Customer number (can be found in the top right-hand corner of your invoice)

Last Name

First Name

Reason for refund

Explanation

Bank details
We recommend using a German bank account for your refund to avoid high international bank transfer fees.

Transfer to

Name of your bank

Name of account holder

IBAN / ACCOUNT

BIC / SWIFT

For international transfers, please also complete the following section:

Address of the bank

Please consider that the processing time for your refund request is up to six weeks.

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