university students

Student service center

Student service center

We offer you first-level support and general information as well as document pick-up service. The student service center is located RLH 102 and 103 across from registrar services.
Contact us anytime at or drop by during our office hours Mon to Fri 10:00 to 14:00.

Requests via CampusNet

For current students with active CampusNet accounts, please log in and use the 'My Requests' function. Here you can find a step-by-step guide on How to make requests via CampusNet.

If you have a hold on your account and cannot login, please read this first: CampusNet holds.

If you are a former student please contact us at  

Overall a total of 15 copies of documents issued by registrar services are free of charge, after that, every additional document is €5. To transfer the amount please use the university’s bank account information and include a confirmation of the payment with your email request.


Processing can take at least two weeks

Click here

e.g. enrollment/disrollment confirmation, English support letter

Click here


Request to be Excused: Click here

Additional Information: Click here

For information about the Mealplan Policy, Ordering a New Campus Card or Reporting a Problem with your Campus Card please reach out to the Housing Team at

Order a New One: Click here
Apply for Dispensation: Click here
Semester Ticket Info: Click here

via Campusnet: Click here
via Webform: Click here