university students

Student service center

We offer you first-level support and general information as well as document pick-up service. The student service center is located RLH 102 and 103 across from registrar services.
Contact us anytime at or drop by during our office hours Mon to Fri 10:00 to 14:00.
If you need to talk to a student services officer please follow the link below and make an appointment.

Schedule an appointment

Requests via CampusNet

For current students with active CampusNet accounts, please log in and use the 'My Requests' function. Here you can find a step-by-step guide on How to make requests via CampusNet.

If you have a hold on your account and cannot login, please read this first: CampusNet holds.

If you are a former student please contact us at  

Overall a total of 15 copies of documents issued by registrar services are free of charge, after that, every additional document is €5. To transfer the amount please use the university’s bank account information and include a confirmation of the payment with your email request.


Processing can take at least two weeks

Click here

e.g. enrollment/disrollment confirmation, English support letter

Click here


Request to be Excused: Click here

Additional Information: Click here

For information about the Mealplan Policy, Ordering a New Campus Card or Reporting a Problem with your Campus Card please reach out to the Housing Team at

Order a New One: Click here
Apply for Dispensation: Click here
Semester Ticket Info: Click here

via Campusnet: Click here
via Webform: Click here