Student Support Services

Academic and Admin Support

Student Service Center
studentservice@constructor.university 

First-level support and general information, document pick-up service as well as support with special needs applications. The Student Service Center is located RLH 102 and 103 and has drop-in hours Mon to Fri between 10am and 2pm.
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Registrar Services
registrar@constructor.university 

Support and advice in your daily life as a student at Constructor University as well as in Germany including but not limited to course registration, medical excuses, transcripts of records, confirmation letters and semester tickets.
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Academic Advising Services
academicadvisingservices@constructor.university 

Support with curricular questions, academic challenges, study plan review, major changes, supplementary exams, extensions of studies, credit transfers, advisor allocation/change etc.
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Academic Advisors

An academic advisor is an instructor assigned to you at the start of your studies (or upon changing your major) to support you throughout your academic journey. They offer guidance on course selection and career planning. You can find your advisor on your CampusNet profile; if not visible, please contact Academic Advising Services.

Study Program Chairs (SPCs)
For program-specific queries or major changes, visit your study program’s webpage which can be found under “Study”, by selecting “Undergraduate”, “Graduate” or “Online Programs” and selecting the study program applicable to you. Scroll down to find the Study Program Chair.

Examinations

Schedule: The Exam Schedule can be found here

Timetable Clashes: Contact Registrar Services – registrar@constructor.university 

Exam Organization: Contact Education Resource Planning – erp@constructor.university 

Online Exams: Contact Digital Education – digitallearning-support@constructor.university 

Grade Appeals: Contact your examiner or the Dean's Office - deansoffice@constructor.university 

Equality Committee 
equality@constructor.university 

For reports of discrimination, unfair treatment, representation issues etc. please contact the Equality Committee. 

Career Services
csc@constructor.university  

Offers students, amongst others, an exclusive internship program, individual career counseling, professional skills seminars, online job portal, and employer networking during on-campus recruiting events.
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Entrepreneurship and Innovation Center
entrepreneurship@constructor.university 

Offers start-up support, incubator programs, symposium and strategic workshops, prototyping lab and co-working space. 
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International Office (study abroad)
international@constructor.university 

International learning and research experience is a vital part of contemporary academic life and a prerequisite for a successful career. The international office is glad to offer its services to students and researchers of Constructor University, exchange and visiting students, and international scholars.  
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Technical Support

IT Support
itsupport@constructor.university

Offers support with general technical difficulties across Constructor University platforms. For faster response time in specific queries please see the contacts immediately below.  

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Campus Net Support 
campus.net@constructor.university 

Offers support with all issues specifically regarding Campus Net access and features. 

Moodle and Constructor LMS Support
digitallearning-support@constructor.university 

Offers support with all issues specifically regarding the Learning Management Systems at Constructor University (Moodle and CU LMS).  

IRC/library
irc-library@constructor.university  

Constructor University’s library is part of the information resource center (IRC), housed in the spacious campus center building. Quiet, group, and individual study areas, equipped with WLAN, power and network connections, offer space for learning in groups or individually. 
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